Order confirmations will be sent as soon as the package is sent. Note that while ordering is quick, processing takes up to 24 hours. In your order confirmations you will find a tracking number, which depending on your carrier can be tracked via Fedex or Post NL.
The ordered products as specified by the consumer are delivered to the delivery address stated on the delivery note.
For products supplied by Fedex: If the consumer is absent, UPS will leave a message at the consumer’s address of attempted delivery. The consumer must then contact Fedex to agree on a new delivery date. If the consumer does not contact Fedex, he will make two more delivery attempts at times and dates decided by Fedex.
The consumer is informed that every package is tracked by Fedex for a period of ten (10) days after the first delivery attempt.
If Fedex is unable to deliver the order to the consumer within 30 days because the consumer is absent at the time of delivery attempts and / or fails to contact UPS to agree a new delivery date, the consumer does not have the right to cancel the order.