When a client expresses dissatisfaction with the color of their brows, it's important to address their concerns with reassurance and understanding. Most often, if a client feels that the brows are too dark, it may lead to an initial "brow shock." Typically, clients adapt to the new look within a day or two, so remind them that the brows will settle and they will likely come to love their new appearance.
If they still find the color too dark, you can lighten the skin stain using the Color Corrector. However, keep in mind that adjusting the effect on the hairs is more challenging.
As a pro tip, always use the Number 3 Nourishing Elixir from the Glaze range before the treatment. This ensures that the hairs don’t absorb excessive dye, which is particularly beneficial for fair-haired, mature, or first-time clients. If your client is anxious about the outcome or has sparse brows, this step is essential to help build their confidence in your ability and ensure a happy return.